Non-Discrimination Policy

We have a strict non-discrimination policy

Discrimination is Against the Law

FreedomCare, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. FreedomCare, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

FreedomCare, LLC:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

FreedomCare, LLC also provides:

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Aleya Graham at FreedomCare. If you believe that FreedomCare, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Aleya Graham
1979 Marcus Ave., Suite C115
Lake Success, NY 11042
Phone: 929-388-4922
Fax: 718-889-6759
Email: [email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Aleya Graham is available to help you. You may also report a grievance anonymously at freedomcareny.com/report.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

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